Order It Online. Ship It to Redhawk. Pick It Up Assembled.

Ship-to-Assemble is a prepaid receiving, assembly and scheduled-pickup service for approved small and mid-size furniture and other eligible products. After your product is reviewed, approved and paid, Redhawk provides private shipping instructions and a unique order number. Your approved product is shipped to Redhawk’s secure Norman-area receiving location, professionally assembled, temporarily stored, and released to you during a scheduled pickup appointment.

Yes. Regular onsite assembly is performed at your home or business. Ship-to-Assemble is a separate prepaid pilot where qualifying products are shipped to Redhawk, assembled at a secure Norman-area pilot location, and picked up by appointment. Delivery, in-home placement and installation are not included.

Yes. Ship-to-Assemble is a prepaid service. You must receive an approved quote and pay in full before Redhawk provides your private shipping instructions and order number.

No. Do not order or ship products to Redhawk until your request has been reviewed, approved, paid in full and assigned a Ship-to-Assemble order number. Products that arrive without approval and an order number may be refused.

The private receiving address is provided only after your product is approved and you have paid in full. Redhawk does not publish the receiving address, storage-facility name, unit number or pickup instructions anywhere on the public site.

The receiving location is a secure pilot receiving and assembly space, not a public storefront. Sharing the address privately after approval helps Redhawk manage package receiving, storage capacity, and scheduled pickups safely during the limited Norman-area pilot.

Generally eligible products are small and mid-size furniture and similar items such as nightstands, end tables, small coffee or accent tables, small-to-average TV consoles, short bookshelves, cube organizers, rolling carts, small storage cabinets, printer stands, office chairs, kids’ vanities, and dorm hutches, drawer units and organizers. All products require advance review and approval.

As a general pilot guideline, eligible products should be no more than 60 inches along the longest finished dimension, no more than 24 inches deep, no more than 48 inches high, and no more than 100 pounds when fully assembled. These are review guidelines, not automatic guarantees. Products between 61 and 72 inches, or between 101 and 150 pounds, may require individual approval.

Customers should submit the product link and all information available. Redhawk will review published retailer specifications when possible, but additional or unexpected packages may result in a supplemental handling charge.

Additional or unexpected packages, oversized packages, special handling, protective wrapping, missing parts or product changes may require a supplemental charge. Redhawk will notify you before any supplemental charge is applied when possible.

Redhawk will notify you. Replacement parts, returns, manufacturer coordination, and additional visits are not automatically included. Missing or damaged parts may affect the assembly timeline and the pickup appointment.

Up to 5 business days of secure storage is included after Redhawk notifies you that your product is completely assembled and ready for pickup. Storage beyond 5 business days requires advance approval, is subject to available space and may include additional fees. Weekends and recognized holidays are not counted as business days.

No. Delivery, transportation, in-home placement and installation are not included in Ship-to-Assemble. Pickup is available by scheduled appointment only, and the customer is responsible for bringing a vehicle capable of safely transporting the assembled product.

Redhawk’s product approval is not a guarantee that the completed item will fit inside your vehicle. The customer is responsible for bringing a properly sized vehicle and any tie-downs, blankets or other transportation protection needed.

Pickup arrangements, including whether another person may collect your order, must be arranged and approved with Redhawk in advance. Contact Redhawk as soon as possible to coordinate any change to your scheduled pickup.

Ship-to-Assemble may help parents and students ship approved small dorm or student-apartment items ahead, have them assembled locally, and pick them up by appointment before or during a Norman move-in. Customers are responsible for verifying that every product is permitted by their assigned residence hall or housing provider. Redhawk is not affiliated with or endorsed by the University of Oklahoma or OU Housing.

No. Redhawk Handyman Services is an independent local service provider. Redhawk is not affiliated with, partnered with, sponsored by, or endorsed by the University of Oklahoma, OU Housing, Amazon, IKEA, Walmart, Target, Wayfair, or any retailer, and does not identify its receiving location as a public storefront.

No. Beds, bunk beds, loft beds, futons, sleeper furniture, couches, loveseats, large upholstered furniture, large dressers, wardrobes, large dining tables, oversized desks, large entertainment centers, large patio sets, major fitness equipment, palletized or freight deliveries, and wall-mounted furniture are not accepted during the pilot.

No. Ship-to-Assemble does not include onsite anchoring or installation. Some bookshelves, cabinets and storage products require anti-tip anchoring at their final location. All manufacturer-provided anti-tip hardware and instructions will be returned with the product, and the product must be properly secured at its final location before use.

Yes. Approved gifts may be shipped to Redhawk and assembled away from the recipient’s home before scheduled pickup. Seasonal capacity is limited and advance approval is required. Redhawk does not guarantee secrecy or holiday completion and cannot accept every gift.